Data Protection

baje77 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data baje77 collects, why we collect it, how we use it, and the rights you hold as a player in Bangladesh.

Our Commitment to Your Privacy

Last updated: January 2026

This Privacy Policy (the "Policy") describes how baje77 ("baje77", "we", "us", or "our") collects, uses, stores, and protects the personal information of individuals ("you", "your", or "Player") who access and use the baje77.app platform, including all associated games, betting markets, payment services, and customer support channels.

By registering an account on baje77.app or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact [email protected] to request account closure.

baje77 is committed to processing personal data responsibly, keeping it secure, and being transparent about how it is used. We do not sell your personal information to third-party marketers. We collect only what is genuinely necessary to deliver a safe, compliant, and high-quality gaming experience to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all other locations in Bangladesh.

SSL Encrypted: All data transmitted between your device and baje77.app is protected by industry-standard SSL encryption. Your personal and financial information is never sent over unsecured connections.

Privacy at a Glance

A summary of how baje77 handles your data. The full legal detail follows in the sections below.

Data We Collect

We collect identity details, contact information, payment data, device and browser information, and records of your activity on the Platform — only what is needed to operate the service safely and compliantly.

How We Use It

Your data is used to verify your identity, process deposits and withdrawals, deliver customer support, prevent fraud, meet legal obligations, and personalise your baje77 experience where you have given consent.

How We Protect It

baje77 uses SSL encryption, access controls, and secure server infrastructure to protect your data. Only authorised personnel and vetted service partners can access personal information, and only to the extent necessary.

Who We Share It With

We share data only with payment processors (bKash, Nagad, Rocket, Upay, DBBL, Visa, Mastercard), identity verification providers, game studio licensors, and authorities where legally required. We never sell your data.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected]. You may also withdraw marketing consent or request data portability where technically feasible.

Cookies & Tracking

baje77 uses essential, functional, and analytics cookies to keep the Platform secure and to improve your experience. You can manage non-essential cookie preferences through your browser settings at any time.

1. Personal Data We Collect

baje77 collects personal data through several channels: directly from you during registration and account management; automatically through your use of the Platform; and, in limited circumstances, from third-party verification and fraud-prevention services. The categories of personal data we may collect include:

1a Identity & Contact Data

Full legal name as it appears on your government-issued identity document.
Date of birth (used to verify that you meet the minimum age requirement of 21 years).
Residential address, including city (e.g., Dhaka, Chittagong, Sylhet) and postal code.
Email address and mobile phone number used for account communications.
Copies of identity documents submitted for KYC verification (national ID card, passport, or equivalent).

1b Financial & Payment Data

Mobile financial service account identifiers (e.g., bKash wallet number, Nagad number, Rocket number) used for deposit and withdrawal transactions.
Bank account or card details (partial card number, card type) where Visa or Mastercard is used.
Transaction history: deposit amounts, withdrawal amounts, transaction dates, and associated reference numbers — all denominated in Bangladeshi Taka (৳).
Source of funds documentation requested as part of enhanced due diligence for large transactions.

1c Technical & Usage Data

IP address, device type, operating system, and browser type collected automatically when you access the Platform.
Session data including login timestamps, pages visited, games played, bet amounts, and game results.
Cookie identifiers and similar tracking technologies as described in Section 6 of this Policy.
Geolocation data derived from your IP address (not precise GPS location).

1d Communications Data

Records of correspondence with the baje77 support team, including emails, live chat transcripts, and support ticket submissions.
Survey responses, feedback submissions, and promotion participation records where you voluntarily provide this information.

baje77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If you voluntarily disclose such information in a support communication, it will be used solely to handle your enquiry and will not be stored separately or used for any other purpose.

2. How We Use Your Personal Data

baje77 processes personal data only where there is a lawful basis for doing so. The primary legal bases we rely on are: performance of a contract (to operate your account and deliver our services); legal obligation (to comply with AML, KYC, and responsible gaming requirements); and legitimate interests (to maintain platform security and prevent fraud). Where we rely on your consent — for example, to send promotional communications — you may withdraw that consent at any time.

Account Management

Creating and maintaining your baje77 account, verifying your identity and age, processing login credentials, and enabling account recovery.

Payment Processing

Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, DBBL, Visa, and Mastercard. Verifying that the payment account belongs to you and detecting unauthorised transactions.

Fraud & AML Compliance

Monitoring account activity to detect and prevent fraud, money laundering, bonus abuse, and other prohibited conduct. Reporting suspicious transactions to relevant authorities as required by law.

Responsible Gaming

Monitoring gameplay patterns to identify potential problem gambling behaviour, enforcing self-exclusion requests, applying deposit limits, and contacting players where welfare concerns are identified.

Customer Support

Responding to enquiries, investigating complaints, resolving disputes, and maintaining records of support interactions for quality assurance and training purposes.

Platform Improvement

Analysing aggregated, anonymised usage data to understand how players interact with the Platform, identify technical issues, and develop new features and game offerings.

Marketing (Consent-Based)

Sending promotional offers, bonus notifications, and tournament announcements by email or SMS where you have opted in to receive marketing communications. You may opt out at any time.

baje77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

Payment Service Providers: We share transaction data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), Visa, and Mastercard solely to process your deposits and withdrawals. Each provider operates under its own privacy policy and applicable financial regulations.
Identity Verification Partners: We may share identity documents and personal details with third-party KYC verification providers to confirm your identity and age in compliance with our responsible gaming obligations.
Game Studio Licensors: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe receive session and wager data to facilitate game delivery and calculate results. This data is shared under data processing agreements that restrict its use to game operation only.
Fraud Prevention Services: We may share technical data (IP address, device fingerprint, transaction patterns) with fraud detection partners to identify and prevent account abuse and financial crime.
Legal & Regulatory Authorities: Where required by applicable law or a valid court order, baje77 will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies. We will notify you of such disclosures where legally permitted to do so.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data held by baje77 may be transferred to the acquiring entity, subject to equivalent privacy protections. Affected players will be notified in advance where reasonably practicable.

baje77 will never share your personal data with third-party advertising networks, data brokers, social media platforms, or any other organisation for their own marketing purposes. If you receive unsolicited communications claiming to be from baje77 via a channel you did not authorise, please report it to [email protected] immediately.

4. Data Retention

baje77 retains personal data for as long as your account is active and for a period thereafter as required by applicable law and legitimate business need. The following retention periods apply as a general guide:

Account & Identity Records

Retained for the duration of your active account plus a minimum of five (5) years following account closure, to satisfy AML record-keeping obligations.

Financial Transaction Records

Retained for a minimum of five (5) years from the date of each transaction, in accordance with financial compliance requirements.

Customer Support Records

Retained for three (3) years following the resolution of the relevant support interaction, to support dispute resolution and quality assurance.

Marketing Consent Records

Records of your consent to receive marketing communications are retained for the duration of your account and for two (2) years after opt-out, as evidence of compliance.

Technical & Usage Logs

Server logs, session data, and cookie records are retained for up to twelve (12) months for security monitoring and platform analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where data cannot be immediately deleted due to ongoing legal proceedings or regulatory investigations, it will be restricted from further processing until deletion is possible.

5. Your Data Rights

As a baje77 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered username and a description of your request. We will acknowledge your request within two (2) business days and aim to fulfil it within fourteen (14) business days, or notify you if a longer period is required.

Right of Access: You may request a copy of the personal data baje77 holds about you, along with information about how it is being used.
Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we are required to retain certain data (such as transaction records) for regulatory compliance even after account closure.
Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances, for example while a rectification request is being reviewed.
Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal. To opt out of marketing emails or SMS, reply "STOP" to any marketing message or contact [email protected].
Right to Object: You may object to processing carried out on the basis of legitimate interests where you feel your rights and freedoms outweigh those interests. We will assess your objection and respond accordingly.

6. Cookies & Tracking Technologies

baje77.app uses cookies and similar tracking technologies (such as local storage and session storage) to operate the Platform, maintain your session security, and improve your experience. A cookie is a small text file placed on your device by a website; it allows the site to recognise your device on subsequent visits.

Essential Cookies

Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without breaking core site functionality.

Functional Cookies

Remember your preferences such as language settings and game display options to provide a more personalised experience on return visits.

Analytics Cookies

Collect anonymised data about how players use the Platform, which pages are visited most frequently, and where technical errors occur. This information is used to improve the site and is not linked to individual identities.

Security Cookies

Used to detect and prevent fraudulent login attempts, bot activity, and other security threats. These cookies help protect your account from unauthorised access.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies will affect your ability to use core features of baje77.app including account login and payment processing. Analytics and functional cookies can be disabled without affecting the core service.

7. Data Security

baje77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security practices include:

SSL/TLS Encryption: All data transmitted between your browser or app and baje77.app is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar to confirm a secure connection.
Access Controls: Personal data is accessible only to authorised baje77 personnel and vetted third-party processors who require it to perform their specific role. Access is granted on a least-privilege basis and reviewed regularly.
Secure Infrastructure: baje77 servers are hosted in secure data-centre environments with physical access controls, intrusion detection systems, and regular security auditing.
Password Security: Account passwords are stored using one-way cryptographic hashing. baje77 staff cannot retrieve your password in plain text. If you suspect your account has been compromised, change your password immediately and contact [email protected].
Fraud Monitoring: Automated systems monitor account activity around the clock for signs of unauthorised access or unusual transaction patterns. Suspicious activity triggers an immediate security review.

While baje77 implements robust security measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for ensuring that you log out of your account after each session, particularly when using a shared or public device.

8. Minimum Age & Protection of Minors

baje77 is strictly prohibited to persons under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age. During account registration, players are required to confirm that they meet the minimum age requirement, and identity verification procedures are in place to verify this.

If baje77 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data (except where retention is required by law), and return any real-money balance deposited, subject to fraud investigation. If you believe a minor may have registered an account on baje77.app, please notify us immediately at [email protected].

We encourage parents and guardians in Bangladesh to use parental control software to restrict minors' access to online gambling platforms. For further information on responsible gaming and age-verification tools, please visit our Responsible Gaming page.

9. Changes to This Policy

baje77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players by email or through a prominent notice on the Platform.

Your continued use of baje77.app following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have questions or concerns about any change to this Policy, please contact us at [email protected] before continuing to use the Platform.

10. Contact & Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how baje77 is handling your personal information, please get in touch with our support team:

Email (plain text — not a link)

[email protected]

Response Time

We acknowledge all data enquiries within two (2) business days and aim to resolve them within fourteen (14) business days. Complex requests, such as large data access or erasure requests, may take up to thirty (30) days.

Information to Include

Please include your registered username, the email address linked to your account, and a clear description of your request. For erasure or portability requests, we may need to verify your identity before processing.

For questions specifically about the baje77 Terms & Conditions, please visit our Terms & Conditions page. For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.

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